Extinguishing a crisis that engulfed an acoustics company

In the wake of the Rhode Island nightclub fire that killed dozens of concert-goers the New York Times named an acoustics manufacturer as a possible source of the material that appeared to burn so quickly.

Other Case Studies

Averting a clash of religion and rock-and-roll >

Addressing food safety concerns for a major restaurant chain >

Services

  

| Crisis and Critical Issues Management

Although hopefully unique to you, dealing with crises is an everyday thing for us. Smart organizations make the most crucial crisis decisions before their reputations are at risk. They prepare because they may have only one chance to do and say the right things.

Our seasoned Crisis and Critical Issues Management team's first piece of advice to clients: Start managing your risk today. We can help you build a comprehensive pre-crisis plan or help you test-drive your plan with our fully customized, secure Social Media Crisis Simulator.

We also handle the unexpected. And we do it 24/7 through our PR Crisis Line (1-877-PR-ER-911).

Examples of crises we've handled include:

  • Product recalls
  • Sexual abuse allegations
  • Attorneys general investigations
  • Former employee lawsuits
  • Worker deaths/injuries from job-related accidents
  • Insider trading and securities fraud
  • Employee lawsuits, such as sexual harassment and discrimination
  • High-profile medical malpractice lawsuits
  • Investigations of e-coli contamination

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